Social Reply SaaS v2.1
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🤝 Help & Customer Care

How can we help you?

Comprehensive guides, answers to common questions, and dedicated developer support for Social Reply Assistant.

✉️
Email Support
Standard turnaround: < 24h

Direct communication with our technical engineering team for bug reports, account assistance, or enterprise questions.

[email protected]
🟢
Platform Status
All Systems Operational

Live monitoring of multi-model inference pipelines, server uptime, and rate-limiting gateways across all regions.

99.98% 30-Day API Availability
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Privacy & Trust
Limited Use Compliant

Learn how we handle your data, comply with Chrome Web Store policies, and ensure ephemeral processing.

Read Privacy Policy →

Quick Start in 3 Easy Steps

1

Install & Sign In

Download the extension from Chrome Web Store. Sign in or create a free account directly from the extension popup.

2

Browse Any Social Site

Navigate to LinkedIn, X (Twitter), Reddit, YouTube, Facebook, or any forum with a comment field.

3

Generate & Insert

Click "Comment" on a post, highlight text to right-click, or open the side panel to review variations and auto-insert with 1 click.

Frequently Asked Questions

Which websites does Social Reply Assistant support? ↓
Social Reply Assistant works across all websites that contain standard comment inputs or text areas. It features tailored scrapers for major platforms including LinkedIn, X (Twitter), Reddit, YouTube, Facebook, Threads, and GitHub, as well as universal fallback detection for blogs, Discourse, and web forums.
Why does the extension need website permissions? ↓
The extension requests permission to run content scripts solely to read the post or discussion you are actively reviewing, and to type the generated response into the comment box. We strictly do not record your browsing history, background activity, or personal information.
Are my comments or social media posts stored permanently? ↓
No. Post text and comment context are processed ephemerally in memory strictly during the inference request to generate responses. We never permanently store the text of the posts you browse, and our API providers do not use your inputs to train public foundation models.
What should I do if the extension doesn't auto-type into a comment box? ↓
  1. Ensure the target comment input box is focused or clicked once on the page.
  2. Click the "Insert" button in the extension SidePanel to paste into the active field.
  3. If you just installed or updated the extension, refresh the webpage tab to activate the script.
  4. Alternatively, click "Copy" on any generated variation and paste it manually (Ctrl+V or Cmd+V).
How do multi-model variations work? ↓
Paid tier users can configure the extension to query up to 5 diverse AI models simultaneously (e.g., Llama 3.3, Mistral, Gemma, DeepSeek) in parallel. You receive distinct perspectives, tones, and angles side-by-side to choose the best response for each conversation.
How can I upgrade, downgrade, or cancel my plan? ↓
Log into your User Dashboard and navigate to the Subscription section. You can switch plans or cancel at any time. Changes take effect immediately without penalty.
How do I delete my account and all associated data? ↓
You can initiate an immediate account purge directly from your User Dashboard, or email [email protected] with your registered email. Once confirmed, all user records, usage ledgers, and authentication tokens are irreversibly wiped from our database.

Still have questions? Send us a message

Our team typically responds within 12 to 24 hours on business days.